Candle Elegance creations are stories waiting to be discovered, sensory experiences made possible by exquisite essential oils, USDA Certified Organic Beeswax and artistic design. All of our ingredients are carefully selected and sourced throughout the United States, and Globally sourced. Our candles are handcrafted in Saint Cloud, Florida by the best artisans.

We at Candle Elegance are incredibly proud of the caliber of our offerings. We will try our best to give you a replacement or refund that surpasses your expectations if a product you bought from candleelegance.com is not to your satisfaction. At Candle Elegance, we will always work to deliver an experience, and service that entices you to come back and do business with us. We do offer monetary refunds and/or returns when you decide to buy our items created with USDA Certified ingredients, so be aware of that. Due to the organic nature of the components, the color, odor, and texture of organic and natural products occasionally fluctuate. We advise maintaining the products' natural form by keeping them in a climate-controlled environment to extend their shelf life. What are your shipping costs? Only the US is eligible for the FLAT RATE Shipping Special. Shipping Information *We may change arrival schedules as our shipping department is closed on holidays. Standard Shipping All orders are shipped via standard or priority mail. Special Deals - Check our orders for risk or fraud; and -When in line with the preferences you have shared with us, send you information or advertisements about our goods or services. We screen for possible risk and fraud using the Device Information we gather, specifically your IP address, and utilize it more broadly to enhance and optimize our website (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). YOUR PERSONAL INFORMATION BEING SHARED In order to use your personal information as previously mentioned, we divulge it to third parties. For instance, Ecwid powers our online store; for more information on how Ecwid utilizes your Personal Information, visit https://www.lightspeedhq.com/legal/privacy-policy/. In order to better understand how our customers use the Site, we also employ Google Analytics. To learn more about how Google handles your Personal Information, see this link: https://www.google.com/intl/en/policies/privacy/. Here is a link where you can choose not to use Google Analytics: https://tools.google.com/dlpage/gaoptout. Last but not least, we might also disclose your Personal Information in order to abide by the rules and laws that apply, to comply with a subpoena, search warrant, or other legitimate requests for information we receive, or in order to defend our rights. PERSONALIZED ADVERTISING As previously mentioned, we use your Personal Information to send you marketing communications or advertising that we think will be of interest to you. Visit the Network Advertising Initiative's ("NAI") instructional page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work for more details on how targeted advertising functions.